The Citizen Experience Podcast

Come join us as we talk to mayors, county and city managers, and other government officials across the country about strategies and best practices in government services on The Citizen Experience podcast. Our goal is to build a community and a conversation to build responsive government solutions for its citizens. If you are interested in joining our conversation, please contact us at cx@klscottassociates.com.

Season 1: Episode 1

Duane Holder, Deputy County Manager of Cumberland County North Carolina

In this episode of the Citizen Experience, we interview Duane Holder the Deputy County Manager of Cumberland County North Carolina. Mr. Holder explains the challenges of the COVID-19 pandemic as the County governs and administers the local Public Health Department. In addition, Mr. Holder explains how the County has assisted small businesses with launching the Small Business Resiliency Grant Program to help those small businesses adversely impacted by the state’s Stay at Home and Safer at Home executive orders.