Technology Modernization

Reduce technical debt, improve delivery, and modernize legacy environments with confidence.

KLSA helps organizations modernize legacy technology without losing sight of mission delivery. We bring the strategy, governance, and execution support needed to reduce technical debt, improve security, and create user-centered digital experiences while keeping complex programs moving.

From transformation oversight and IV&V to application rationalization, development, and procurement support, our modernization work is grounded in the realities of the public sector: compliance, budget pressure, stakeholder complexity, and the need for uninterrupted service.

IT Strategy

We help agencies define where technology should go, why it matters, and how to get there. KLSA develops future-state strategies and roadmaps that connect mission needs, operating realities, investment priorities, and implementation sequencing.

Application Rationalization

We assess application portfolios to identify redundancy, technical debt, modernization priorities, and cost-saving opportunities. The result is a more intentional portfolio that reduces complexity, strengthens security, and creates a clearer path to platform and cloud modernization.

Application Development

KLSA designs and delivers fit-for-purpose applications that improve service delivery, streamline work, and integrate with the broader technology environment. We focus on usability, security, maintainability, and the operational needs of the teams who will run the solution long after go-live.

Business Process Reengineering

Technology modernization only succeeds when processes improve with it. We redesign workflows, roles, handoffs, and operating procedures so new systems are supported by simpler, faster, and more scalable ways of working.

Citizen Experience

We use human-centered design methods such as journey mapping, user research, and service blueprinting to help agencies improve the experience of the people they serve. This leads to services that are easier to access, easier to navigate, and more responsive to real-world needs.

RFP Development & Vendor Selection Support

KLSA helps clients define requirements, structure solicitations, evaluate vendors, and make confident procurement decisions. We bring independence, market awareness, and rigorous evaluation methods that improve fit, reduce risk, and position projects for successful implementation.

Recent Projects

HUD - Office of Housing Counseling: Client Satisfaction Survey Program

Maryland-Dept-of-Assessment-and-Taxation

Maryland SDAT: Business Process Reengineering

Wisconsin Department of Children and Families: IT Strategy & Implementation Roadmap

cyan, magenta, and yellow planes oriented to intersect with each other and form stylized shapes of D, P, and a lowercase I. North Dakota Department of Public Instruction Black text below

ND Department of Public Instruction: Business Process Reengineering

ACF - Office of Family Assistance: Healthy Marriage and Responsible Fatherhood Website Modernization

Fulton County GA Superior & Magistrate Court: IT Assessment and Strategy Development

Spotsylvania County VA: Community Development Software Modernization & RFP Development

Library, all caps, in large black font next to Library of Congress in smaller, all caps, red font

LOC: Quality Assurance Quality Control and Business Process Improvement

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