Business Process Reengineering

Business Process Improvement Strategy
Understand how your business operates throughout the organization and perform at optimal efficiency and effectiveness.

Strategy and Advisory Services

Independent Advice and Strategic Planning Support
Proactively move your organization forward by conducting a strategic roadmap and plan to accomplish your goals and objectives.

Citizen Experience Consultation

Citizen Experience & Engagement Strategy
We develop strategies related to serving communities across the country to enhance the Citizen's Experience and building responsive government services.

Diversity, Equity and Inclusion

DEI Advisory Services & Strategic Planning
We help provide strategic planning and training to support government decisions and policy making through the lens of Diversity, Equity & Inclusion

The Citizen Experience Podcast

Join us on the Citizen Experience Podcast as we speak with local, state, and federal government officials to discuss topics and strategies related to serving communities across the country to enhance the Citizen's Experience.

GSA Contract Vehicles


SBA HUBZone Certified

imageCertified HUBZone Small Business

KLS&A is a certified HUBZone (#57399) and Minority Business Enterprise (MBE) with a small business classification by the Small Business Administration (SBA).

Learn how to sole source contracts to HUBZone firms.