Business Process Optimization
Organizations can take advantage of automating manual workflows, aggregating and analyzing business process performance data, improving record-keeping, reducing the use of paper, removing duplicate processes and decision bottlenecks, boosting productivity to become more responsive to its customers and/or citizens while cutting operating costs. The recognized cost savings can be reinvested in other initiatives and truly do more with less.
With our Business Process Optimization services, you can quickly discover the waste and inefficiency of your business processes and take advantage of process improvement strategies to increase organizational productivity and enhancing the customer / citizen experience. K.L. Scott & Associates is platform agnostic and therefore we will implement that right solution based on our client needs.
Our Consulting Services
- Current-state Business Process Modeling
- Future-state Business Process Modeling
- Gap Analysis
- Process Benchmarking
- Business Rules Development, Consolidation, and Extraction
- ITIL Service Management & Process Improvement
- Business Analysis
- Performance Management and Monitoring
- Workflow Automation
- BPM Vendor Selection and Analysis
- BPM System Integration and Implementation